| Like many industries, the quality of any custom homebuilder’s product is a reflection of its people. Every house we build is therefore a reflection of each and every member of our entire team’s commitment to that owner.
Our staffing policy is easy to speak of, but challenging to implement: we only hire the best so you only get the best.
 Some builders say they are committed to your satisfaction but simply can’t or won’t deliver. At Jim Fralin Homes, we live up to such commitments by providing every customer with a dedicated customer-service advocate … a seasoned staff member whose job is to ensure that your best interests are being served throughout the entire building process. More than just a sales representative or customer service representative, your personal customer-service advocate is there to ensure the smoothest experience and satisfaction for you. Attention to detail is everything and your customer service advocate is there to help make sure nothing is missed—nothing!
 Moreover, our team knows that our reputation is only as good as our last satisfied customer—so each member of our team strives to provide:
- 100% customer satisfaction
- Excellence in performance
- Excellence in communication
- Integrity at every stage of the process
And one more thing: with over 15 years experience, Jim Fralin is personally dedicated to building your custom home the way you want it. Add in the rest of our staff’s combined experience and you have well over 100 years of talent going to work for you.
But don’t take our word for it! Click here for some testimonials of our work. Testimonials.
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752 Commerce Drive, Suite 3
Venice, FL 34292
Phone: 941-412-0121
Fax: 941-412-0131
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